Frequently Asked Questions
Everything you need to know about Feline Natural K9 fashion.
What is the shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments at home to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Feline Natural K9 is committed to ethical fashion. We use organic cotton, recycled polyester, and non-toxic dyes in our collections to minimize our environmental footprint.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.