Returns & Exchanges
At Feline Natural K9, we want you and your pet to love your new look, which is why we offer a 30-day hassle-free return policy on all unworn apparel and accessories. Please ensure items are returned in their original packaging with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original shipping bag or a similar secure mailer, ensuring all original tags and labels are still attached to the garments.
Label and Ship
Download and print your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing